Effective Date: March 1, 2025
Zero-Tolerance SPAM PolicySCALIBIT employs advanced anti-spam detection tools and monitoring systems to ensure compliance with this policy. Automated systems and manual reviews are conducted to identify spam activity and enforce the terms of this policy.
We have a strict policy against spamming. We forbid the use of the service to send unsolicited mass emails or unsolicited emails of any kind. We reserve the right to terminate your account “for cause” if we deem you to be in violation of our anti-spamming policies. We also reserve the right to suspend your account pending review upon receipt of any complaint or other evidence that you may be engaging in any spamming activity.
We take a zero-tolerance stance against the sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists," purchased lists, and selling of lists will be treated as spam. We may terminate the account of any User who sends out spam with or without notice.
Websites advertised via spam (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to, spam sent via fax, phone, postal mail, email, instant messaging, or UseNet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any User account which results in our IP space being blacklisted will be immediately suspended and/or terminated.
SCALIBIT reserves the right to require changes or disable as necessary, any website, account, database, or other component that does not comply with our policies, or to make any such modifications in an emergency that we deem necessary at our sole discretion.
SCALIBIT reserves the right to charge the holder of the account used to send any unsolicited e-mail a cleanup fee or any charges incurred for blacklist removal at our sole discretion.
When sending an email, your recipient must be either someone with whom you have a personal or professional relationship, or is a customer, member or subscriber of your business or organization, or who has specifically asked to receive your emails by opting in or signing up in some way, or someone who has bought a product or service from you in the past 18 months.
Emails must not contain content related to the industries mentioned below.
Prohibited Industries and Activities
You must also NOT use the service to send emails that contain content related to the following industries or activities. Such emails, even if ‘opt-in’, generate a high proportion of complaints and could jeopardize our service for all our users.
Pornographic or Adult Content
Adult Novelty Items
Dating or Escort Services
Multi-Level Marketing
Affiliate Marketing or CPA Marketing
Keylogging
Get-rich-quick, Work-at-home Schemes or Paid Surveys
Online Trading, Forex Trading, or Stock Market Related Content
Gambling Services, Products or Gambling Education
Online Sweepstakes
Streaming TV Services
Credit Repair, Get-out-of-debt Content
Advertising Your CV
Mortgages and/or Loans (without prior approval)
Herbal Highs or Herbal Incense
Nutritional Supplements, Herbal Supplements or Vitamin Supplements
List Brokers or List Rental Services
Selling Leads (without prior approval)
Essay Writing Services
Bulk RFQ (request for quote) emails
Designer Goods (without prior approval)
Fake Phishing Emails for a ‘Training Exercise’ or Penetration Testing
Selling Followers, Likes, Views or Comments on Social Media
Emails sent to external email-to-SMS services exceeding 100 messages per month, and none for marketing purposes
Unsolicited Marketing Email (i.e. without proper permission from recipients)
Additional Restrictions
You must also NOT use the service to:
Knowingly send emails containing viruses, worms, or any other harmful code or software.
Send defamatory, harmful, abusive, vulgar, or obscene content or material.
Send emails that are not in compliance with all applicable laws, or that do infringe upon the rights of any other party, including but not limited to copyrights, trademarks, privacy rights, moral rights, trade secrets, patents, and any other rights.
Harass or send threatening content.
Substantially reduce performance for other subscribers, send “mailbombs” or other harmful devices, or engage in activity designed to gain unauthorized access to any of our computers or information.
Send emails from email addresses which you do not have permission to use, or which are not valid, or send from invalid email addresses for the purposes of testing your account.
Enforcement and Remedies
Upon detecting a spam-related violation, SCALIBIT will notify the customer and allow 48 hours for corrective actions. If the issue is not resolved within this timeframe, SCALIBIT reserves the right to suspend or terminate the associated services.
If We determine the services in question are being used in association with spam, We will re-direct, suspend, or cancel any Web Site Hosting (Shared Hosting - WordPress Hosting), Domain Registration, Email Boxes, VPS, VDS, Cloud Hosting, Cloud Servers, Cloud Services (Cloud Compute and Optimized Cloud Compute), Dedicated Cloud Servers, and Dedicated Servers or other applicable services for a period deemed appropriate by SCALIBIT. The registrant or customer will be required to respond by email to Us stating that they will cease sending spam and/or prevent spam from being sent on their behalf. We may require a non-refundable reactivation fee to be paid before the site, email boxes, and/or Services are reactivated. In the event We determine the abuse has not stopped after Services have been restored the first time, We may terminate any and all Services associated with the domain name in question and, if We do, no refund will be available to You.
Remedies and Liquidated Damages
You agree that We may immediately terminate any Account which we believe, in Our sole and absolute discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition, if actual damages cannot be reasonably calculated, then You agree to pay Us liquidated damages in the amount of $500.00 or $1.00 for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with Your Account, whichever amount is greater.
Blacklist Removal Fees and Related Costs
In addition to the stated liquidated damages, SCALIBIT reserves the right to charge a blacklist removal fee starting at $500.00. This fee may increase based on the actual costs incurred, including but not limited to remediation efforts, third-party fees, and operational expenses.
Contact Information
For any inquiries regarding this Anti-Spam Policy, please contact us at abuse-reports@scalibit.com.
