Effective Date: March 1, 2025
This Privacy Notice (also referred to as 'Privacy Policy') explains how we collect, use, and protect your personal data in relation to SCALIBIT websites, applications, products, services, events, and experiences that reference this Privacy Notice.
This Privacy Notice does not apply to the “content” processed, stored, or hosted by our customers using SCALIBIT Services in connection with an SCALIBIT account. For more information on how we process content and how our customers can control their content, see the SCALIBIT Data Processing Agreement (DPA).
This Privacy Notice also does not apply to any products, services, websites, or content that are offered by third parties or have their own Privacy Notice.
PRIVACY NOTICE
This Privacy Notice (“Notice”), together with our cookie policy and other relevant legal notices posted on our website at www.scalibit.com, describes how The SCALIBIT.COM and its affiliates (collectively, “SCALIBIT”, “we”, or “us”) collects, stores, uses and discloses personal data (i.e., personal information) from and about you (“Customer”, “you(r),” or “User”) in connection with our Services, as defined in our posted Terms of Use. (together with all our posted policies and disclosures, the “Terms”).
SCALIBIT is a globally operating company specializing in web hosting, cloud, server solutions, and data center infrastructure. We provide a wide range of services, including Web Hosting (cPanel, CWPpro, WordPress), Virtual Machines (VPS, VDS, Dedicated Cloud Servers), Cloud Services (Cloud Hosting, Cloud Servers, Cloud Backup), Cloud Compute (Standard Performance, High Performance, High Frequency), Optimized Cloud Compute (General Purpose, CPU Optimized, Memory Optimized, Storage Optimized), and Dedicated Servers (“Services”).
We have data center locations worldwide, including:
America:
Atlanta, Buffalo, Chicago, Dallas, Los Angeles, Miami, New York, Phoenix, San Jose, Seattle, St. Louis, Montreal (Canada), Mexico City (Mexico), São Paulo (Brazil), Buenos Aires (Argentina), Santiago (Chile).Europe:
Istanbul (Turkey), Frankfurt (Germany), Amsterdam (Netherlands), London (UK), Strasbourg (France), Copenhagen (Denmark), Dublin (Ireland), Warsaw (Poland), Zurich (Switzerland).Asia-Pacific & Africa:
Hong Kong, Singapore, Tokyo (Japan), Dubai (UAE), Sydney (Australia), Auckland (New Zealand), Cape Town & Johannesburg (South Africa).
As an initial matter, please note as follows:
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This Notice does not apply to personal data in your User Content (as described in our Terms) such as on websites or other online services you host using our Services; in that context we operate solely as a data processor (i.e., service provider) subject to a Data Processing Agreement under our Terms.
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You must accept our binding Terms in order to use our Services, and are strongly encouraged to read them in addition to this privacy policy.
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For the avoidance of doubt, this Privacy Notice does not apply to the processing of your personal data by third parties whose websites are not owned and operated by us.
SCALIBIT complies with applicable privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) of the European Union, and Türkiye's Personal Data Protection Law (KVKK).
BY USING OUR SERVICES OR VISITING OUR WEBSITE, YOU AGREE TO BE BOUND BY THIS PRIVACY NOTICE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS NOTICE, PLEASE DO NOT USE OUR WEBSITE OR SERVICES OR OTHERWISE PROVIDE US WITH YOUR INFORMATION.
1. HOW WE COLLECT INFORMATION
We may collect information about individuals by various means, including:
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(1) directly from Users, both online (e.g., the Services) and offline (e.g., phone);
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(2) through automated means when Users use our Services; and
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(3) from third party sources, and from social media platforms that individuals may use to engage with us, for the purposes provided below and to supplement information we already possess.
2. CATEGORIES OF DATA SUBJECTS AND TYPES OF PERSONAL DATA
For the purposes of this Privacy Notice, the individuals, whose personal data is subject to data processing under this Privacy Notice, respectively the types of their personal data processed by us, may be categorised as follows:
Website visitors
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a. Definition: Individuals who visit our Site. For the avoidance of doubt, websites hosted by us but operated by our Customers are not part of the definition of Site. Our Site and Services may contain links to third-party websites, which are not under our control, and we are not responsible for their content. In the event that you follow a link to such pages, please note that there are other respective privacy policies that may apply and we do not have control over such pages. We encourage you to review the privacy policies of these parties before using such other websites.
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b. Types of personal data:
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Contact information - We may collect personal data such as first and last name, email address and other contact and personal information when you sign up for our newsletter, register and get access to a demo version of any of our Services (e.g demo version of our Site Tools), download materials from our Site, such as e-books, communicate, comment, review and/or discuss topics in the sections provided for this on our Site.
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Personal data, contained in log files - When you visit our Site we may process information such as your IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.
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Personal data collected through website analytics tools - We may collect information about your use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise your device and compile information about you. They collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and web browser you use, and what site you visited prior to visiting our Site.
Customers
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a. Definition: Persons who enter into an agreement with us for the provision of Services.
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b. Types of personal data:
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Customer account information - We process personal information such as first and last name, name of the legal entity and its legal representative, address, phone number, email address, language preferences, IP address, payment and billing information (i.e. credit card information and/or PayPal, Stripe account, personal or TAX identification number etc.), so you can place orders, request information, get support and use the Services. You may also opt to provide information about your Facebook and/or Twitter accounts.
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Personal data, contained in log files - When a Customer visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.
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Personal data collected through website analytics tools - We may collect information about Customer’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They collect information such as what pages the Customer visits and how much time the Customer spends on these pages, its IP address, what operating system and web browser the Customer uses, and what site the Customer visited prior to visiting our Site.
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Other types of personal data - When the Customer contacts us, including via any of our support channels, we may process the personal data provided to us (including voice) in order to deal with the Customer’s query. In addition, if the Customer loses access to its account, we may request certain documents in order to verify its identity. Those documents may contain personal data such as name, address, nationality, date of birth, identification document number, etc.
Users
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a. Definition: Individuals who access and/or administer any of the Services for and on behalf of our Customers.
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b. Types of personal data:
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User information - We may process personal information such as first and last name, address, phone number, email address, so you can access and/or administer the Services, request information and get support.
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Personal data, contained in log files - When a User visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.
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Personal data collected through website analytics tools - We may collect information about User’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They collect information such as what pages the User visits and how much time the User spends on these pages, the IP address assigned to the User, what operating system and web browser the User uses, and what site the User visited prior to visiting our Site.
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Other types of personal data - When the User contacts us, including via any of our support channels, we may process the personal data provided to us in order to deal with the User’s query.
Registrants
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a. Definition: Owners of domain names, registered with us.
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b. Types of personal data:
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Domain name ownership information - We process personal data such as first and last name, name of the legal entity and its legal representative, address, phone number and email address of the Registrants, as well as the domain name and its status, name server, IP address etc.
End Users
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a. Definition: Individuals who visit, access, use and/or interact with our Customers’ websites.
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b. Types of personal data:
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Personal data, contained in log files - When an End User visits our Customer’s website we process End User’s information such as IP address, domain name, date, request method, URI user agent, referrer, TLS version, cache data.
Affiliates
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a. Definition: Persons who participate in our Affiliate Program.
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b. Types of personal data:
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Affiliate account information - We process personal information such as first and last name, date of birth, name of the legal entity and its legal representative, address, phone number, email address, IP address, payment information (i.e. PayPal, Stripe account and/or bank account information, personal or TAX identification number etc.).
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Personal data, contained in log files - When an Affiliate visits our Site we may process information such as IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data.
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Personal data collected through website analytics tools - We may collect information about Affiliate’s use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise the device used and compile the information. They collect information such as what pages the Affiliate visits and how much time the Affiliate spends on these pages, the IP address assigned to the Affiliate, what operating system and web browser the Affiliate uses, and what site the Affiliate visited prior to visiting our Site.
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Other types of personal data - We may process our communication with the Affiliate, as well as any personal information about the Affiliate which is made publicly available (e.g. in the social media accounts and channels of the Affiliate). We will also process any personal information voluntarily provided by the Affiliate to us. When the Affiliate contacts us, including via any of our support channels, we may process the personal data provided to us in order to deal with the Affiliate’s query. In addition, if the Affiliate loses access to its account, we may request certain documents in order to verify its identity. Those documents may contain personal data such as name, address, nationality, date of birth, identification document number etc
Participants in events/promotions
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a. Definition: Individuals, who participate in raffles, surveys, campaigns and/or register to attend events, webinars and other promotions (co)organised and/or sponsored by us or any of the companies part of SCALIBIT.
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b. Types of personal data:
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Contact information - We may process Participant’s data such as first and last name, email address, address, phone number, social media username, etc.
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Other types of personal data - We may process your image and voice, if the event/promotion is being recorded. In case the promotions take place on our Site, when you visit it we may process information such as your IP address, referral URL, exit URL, browser software, operating system, date/time and/or clickstream data. We may also collect information about your use of our Site, such as number of visits, pages visited, popularity of certain content. Analytics tools use tracking technologies (such as cookies) to recognise your device and compile information about you. They collect information such as what pages you visit and how much time you spend on these pages, the IP address assigned to you, what operating system and web browser you use, and what site you visited prior to visiting our Site.
Other individuals
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a. Definition: Individuals, who may not fall under the scope of the definitions listed above, such as potential customers, potential affiliates, third parties, part of account ownership disputes, complainants, inquirers, followers in our social media channels, etc.
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b. Types of personal data:
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Contact information - We may process information such as first and last name, name of the legal entity and its legal representative, email address, address, phone number, social media username, etc.
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Other types of personal data - We may process our communication with you, including your voice, if you contact us by phone, and/or your image, in case you share such data with us. We may also process personal information which is made publicly available (e.g. in the social media or on other webpages) or any other types of personal data provided to us in order to deal with your query.
3. CATEGORIES OF INFORMATION WE COLLECT
Some of the information we collect through or in connection with the Services is known as personal data, which generally means information that identifies an individual, and other information we associate with it. We may collect such information about you directly from you, from third parties, or automatically through your use of our Services. These categories are described in more detail below.
(A) Information you provide
In order to access or use certain portions or functionality of the Services, or otherwise in conducting business with us or seeking to conduct business with us, you may be prompted to provide certain personal data to us in the following ways:
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Persons who subscribe to our Services will be prompted to provide their name, physical address, e-mail address, phone number and necessary billing information. Within a registered Account (defined in the Terms), you may also provide additional profile information, user preferences, notification preferences and other such information.
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You may provide personal data when filling in forms (for example, a 'Contact us' form), completing voluntary surveys, or otherwise interacting with us through online or offline communications. Persons who sign up for newsletters or other communications regarding our Services will be prompted to provide their e-mail address.
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Prospective and current suppliers and subscribers, at a trade show or anywhere else we conduct business, when downloading documentation from our Services, by corresponding with us by phone, e-mail or otherwise providing contact details, or engaging in any business transaction with us. In these cases, typically, the personal data you provide may include name, business affiliation and job function, business contact information (physical address, phone number, email address), and any other personal details required for legal/compliance purposes or to resolve any inquiries or complaints. This personal data is required to enter into a contract with you (such as in anticipation of a supply agreement, or to learn about our Services) or to perform a contract with you (such as to provide Services), and failure to provide any information may result in our inability to provide requested Services or products.
(B) Information we collect automatically
We use cookies to collect some of the information set out in this Privacy Notice. Cookies can store your account identifier, ordering status, personalisation or website tracking. They can also be used for technical purposes such as keeping track of your current shopping session and enabling you to proceed to checkout and pay for your according order or to save information which has already been entered (languages preference, and your region), so that we can offer improved and more personalised Services, products and other relevant communication tailored to you. Cookies also allow us to fulfil our contractual obligations to third parties and partners if you have made a purchase on our Site by following a link from theirs.
We also use remarketing pixels provided by third parties to collect the information that you have visited our Site and were interested in certain offers.
We also use beacons, tags, click tracking codes and scripts to analyse trends and movements of users around the Site, gather information about the user base as a whole and how we can improve the Services and Site, to provide advertising based upon activities and interests and to measure advertising effectiveness. As a result we may display targeted, or interest-based, offers to you based on the products you currently own or have recently viewed and deliver other communication more relevant to you and your interests outside of our Site, on other websites part of the third party's network.
We may share a unique code (such as a hashed email address) with аdvertising platforms and social networks to allow us to track online conversions from different sources and to direct targeted advertising to you or to a custom audience who share similar traits.
When you use our Services, our servers and software tools we use will automatically collects certain browser- or device-related information, including but not limited to: your domain, IP address, device identifier, date/time and duration of your visit, browser type, operating system, page visits, information referred to us from third parties, other technical information about your computer or device, and internet traffic activity.
In some cases this information constitutes personal data under US Privacy Laws, although we do not use this information to try to identify you by name, and we do not associate it with the information you provide voluntarily, as detailed below.
Our Services use cookies and similar technology tools as further described below and in our cookie policy at https://www.scalibit.com/legal/cookie-policy/.
In general, we and our third party service providers use cookies and other tracking mechanisms, including those designed for mobile applications, to track information about your use of our Services. In some instances we may combine this information with other personal data we collect from you (and our third party service providers may do so on our behalf). Additional information about such technology and how we use it is provided below
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Cookies. Cookies are alphanumeric identifiers transferred to and stored by your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities at our Services, including for online advertising purposes.
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Disabling Cookies. Most web browsers automatically accept cookies, but if you prefer, you can adjust your browser options to block them in the future. Users of our Services who disable cookies will be able to browse certain areas of the Services, but some features may not function correctly.
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Clear GIFs (a/k/a. web beacons, web bugs or pixel tags). Clear GIFs are tiny unobtrusive graphics that appear invisible on web but trigger a browser call to a third party server that enables us to track User activities on the Services, better manage our content, and monitor Services metrics (such as page views and the performance of advertising campaigns directing traffic to certain website pages). We and our third party service providers may also use this technology in HTML emails to track email read and response rates, and track whether such emails are forwarded.
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Third Party Analytics. We use certain third party performance tools such as Google Analytics to evaluate usage of our Services and help us improve our services, performance, and user experiences. These entities may use cookies and other tracking technologies to perform their services. To learn more about Google’s privacy practices, please review the Google Policy at https://www.google.com/policies/privacy/. You can also download the Google Analytics Opt-out Browser Add-on to prevent their data from being used by Google Analytics at https://tools.google.com/dlpage/gaoptout.
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Third-Party Ad Networks We may use third parties to serve advertisements on third-party websites or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to individuals regarding products and services they may be interested in. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information, including personal data , about you.
Users in the United States may opt out of many third-party ad networks. For example, you may go to the Digital Advertising Alliance (“DAA”) Consumer Choice Page for information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. You may also go to the Network Advertising Initiative (“NAI”) Consumer Opt-Out Page for information about opting out of interest-based advertising and their choices regarding having information used by NAI members. Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our Services or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at https://youradchoices.com or the NAI’s website at https://thenai.org.
You can find detailed information about our use of cookies and you may also adjust your preferences as described in our Cookie Policy.
(C) Information from other sources
Apart from you, being the main source of information we collect about you, we may also collect information from publicly accessible sources (e.g. companies trade register, WHOIS, local national list(s) of sanctioned persons, social media and other webpages) and/or from third parties, such as our affiliates, trusted partners, including but not limited to marketing, advertising, security service providers, etc.
We may also receive information about you from third party sources, such as fraud and risk scoring from businesses like MaxMind and Kount. We may also obtain information from social media platforms that individuals use to engage with us.
4. PURPOSES OF AND LEGAL BASIS FOR DATA PROCESSING
How we use your information
We may use your personal data as permitted or required by law for the following purposes.
We strive to collect only the minimum personal data necessary for the completion of the purposes of data processing, as set out below.
If you are residing in a country from the Türkiye, USA, Canada, EU/EEA or in the UK, or in any other country where the processing of personal data shall be subject to a legally defined lawful basis, the following purposes and legal basis shall be applicable to the processing of your personal data by SCALIBIT:
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To provide our Services to you, to communicate with you about your use of our Services, to respond to your inquiries, to fulfill transactions, provide you with documentation or communications you requested and for other customer service purposes (e.g., sales, technical or billing support, or responding to queries or complaints);
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To provide, administer, maintain and secure the Services (including our network, information systems and the server functionality operated by us) and fulfill our obligations under the applicable agreements and terms, including to administer any promotions (co)organised and/or sponsored by us or any of the companies part of SCALIBIT. In such cases the legal basis for the data processing is the performance of a contract and compliance with a legal obligation.
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To maintain and secure our Site, network, information systems and the server functionality operated by us, including but not limited to investigating and preventing fraudulent transactions, unauthorised access to the Services and other illegal activities, to address any queries, to enforce our terms, to defend against claims and protect the rights, property or safety of SCALIBIT, to notify you for any Service-related matters, to invite you (via separate email or during our interaction with you via any of our communication channels) to give your feedback and/or review regarding the quality of our Services and/or your experience with us and our interaction, to improve and/or develop the Services for the benefit of our Customers, and for statistical purposes. In such cases the legal basis for the data processing is our legitimate interest.
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To tailor the content and information that we may send or display to you, such as displaying information on your use of our cloud services, to offer location customization, and personalized help and instructions, and to otherwise personalize your experiences while using the Services;
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To administer and manage performance of purchase or sales agreements with our suppliers and customers;
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To operate the Services including to evaluate, maintain, monitor performance, troubleshoot, improve and develop the Services (including by monitoring and analyzing trends, access to, and use of the Services to engage in advertising and marketing activities);
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To promote our brand and Services, including to send marketing communication, newsletters, surveys, monitor and analyse activities for advertising purposes etc. In such cases the legal basis for the data processing is your consent. The consent to such marketing communication is voluntary and can be revoked at any time. The revocation can take place in the settings in the Customer account or via the unsubscribe link in every such marketing email sent by us.
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To better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and for other research and analytical purposes;
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To better understand how users access and use our Services, both on an aggregated and individualized basis, in order to improve our Services and respond to user desires and preferences, and for other research and analytical purposes;
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To protect and ensure the quality, security integrity and safety of the Services, our business operations, and our confidential and proprietary technology and information;
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To fulfil our legal obligations, such as compliance with court orders, orders/requests or other documents issued by competent authorities, applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject.
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To prevent, detect, investigate, and address actual or suspected fraud, violation of law or our Terms, claims and other liabilities, or any threat of physical or financial harm to u, our staff or any other individuals or entities; and
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As may be otherwise disclosed at the time of collection.
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For other purposes which may not fall under the scope of the above-mentioned purposes we will obtain your consent.
If you are residing in a country governed by privacy laws under which consent is the only or most appropriate legal basis for processing personal data, your acceptance of this Privacy Notice or your use of our Site and/or Services, or your communication with us (as the case may be) will be considered your consent to the processing of your personal data for the purposes detailed herein.
We process personal data with your consent or to fulfill our contract with you, based on our legitimate interest, or other lawful bases. The specific basis of processing depends on the services you are using, the data being processed, the place where the processing occurs, and the place where you live. If you have questions about our basis for processing your personal data, please contact us at privacy@scalibit.com.
We also use non-personal or de-identified data, such as that collected automatically or aggregated from our data sources, for research and development activities, analytics purposes, or for marketing and other purposes. Such de-identified data is not subject to this Notice.
5. OTHER PROCESSING ACTIVITIES
In addition to the specific purposes for which we may process your Personal Data set out above, we may also process any of your Personal Data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Please do not supply any other person's Personal Data to us, unless we ask you to do so.
6. NOTICE REGARDING USE OF OUR COMMUNITY FORUM AND INTERNAL MESSAGING
Any personal data provided in portions of a user profile, member directory, or other related Services that you set as public is directed to the public and should be deemed generally available to the public. We do not, cannot, and will not act to maintain the privacy of any personal data that you provide publicly in any such forum or medium.
Likewise, any internal messaging or community forum we make available for Users (such as for discussions regarding the Services) should not be considered secure or confidential and any personal data you directly share in such a forum is not considered private information. You must use caution when sending any personal data through such forums, and not transmit anything you do not want disclosed to the general public.
7. HOW WE DISCLOSE YOUR INFORMATION
Sharing of Personal Data
We disclose entire or part of your personal data in the following circumstances and always ensure that the appropriate safeguards on your privacy are undertaken.
We may share your information, including personal information, as follows:
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We may share your personal data with service providers that we believe need the information to perform a technology, business, or other professional function for us (examples include providers of IT infrastructure, payment processing, fraud detection, marketing and analytics services, professional services such as accounting or legal counsel, and other companies that work with us to improve or provide our Services). We only provide such data so they can perform their required functions on our behalf, and our agreements generally obligate them to comply with applicable privacy laws, keep the data safe and secure, and not use the data except for purposes provided. If you have an independent relationship with any such third party service provider, their use of your data may be governed by their independent relationship with you, and we are not responsible for such use;
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To provide the Services and run our business - We may engage third-party service providers in the delivery of the Services and also for administrative, billing, tax, compliance and all other purposes related to the management of your account and our operations. In such cases your personal data may be shared with companies part of SCALIBIT, business partners, independent contractors, intermediaries, external consultants, auditors, collaborators, etc. Those third-party service providers include companies that operate in different industries such as fraud detection, technology service, internet information providers, payments and data processors, couriers, providers from the finance, media and communication, internet content and information industries, advertising and marketing, technologies, analytics, etc. and that may be located worldwide (including but not limited to the EU, EEA, Switzerland, UK, USA, Canada, Türkiye, Australia, Singapore etc.).
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We partner with reputable payment processors to handle financial transactions securely. Below are detailed sections for each payment processor:
- PayPal: We may share personal data with our payment partner PayPal which is acting as an independent controller for the purpose of processing the personal data shared. The processing of the personal data by PayPal is governed by the PayPal privacy statement available at https://www.paypal.com/us/webapps/mpp/ua/privacy-full
- Stripe: We may share personal data with our payment partner Stripe which is acting as an independent controller for the purpose of processing the personal data shared. The processing of the personal data by Stripe is governed by the Stripe privacy statement available at https://stripe.com/privacy -
We also may share data with Google whose invisible reCaptcha service we use to protect our website from malicious activity. Use of the invisible reCaptcha is subject to Google's Privacy Policy and Terms of Service.
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We may use artificial intelligence (AI) models and tools and integrate them into our Services for various purposes (such as SCALIBIT search tools, text and visual content generation, customer support, including but not limited to quality evaluation and improvement, etc.). We will disclose any such use on the respective webpage where the AI models and tools are integrated. In the course of using the AI models and tools integrated into our Services, we will not disclose any personal data to the third-party providers of AI models and tools. Although we take all necessary and reasonable care to obfuscate/anonymize any personal data before sharing any information with the third-party AI models and tool providers, we strongly advise you not to include any personal data in the AI tools integrated into our Services.
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To resell products and/or services of our contractors and comply with their applicable rules, regulations, and policies - When we act as resellers of products and/or services of our contractors (e.g. domain name registrars, SSL certificate providers, etc.), we may share your personal information contained in the respective order for the purchase of the products/services with these contractors to provide the respective services or products. The contractors further process the personal data shared following their privacy policies and practices.
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We may share your data among our legal affiliates so they can support aspects of our Services or engage more broadly with those who may be interested in other products or services;
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To comply with the applicable legislation and to exercise rights - We may share personal data with companies, organisations or individuals when we believe in good-faith that access, use, preservation or disclosure of such data is necessary to meet any applicable law, comply with regulations, legal procedures, enforceable requests and/or competent authority requirements; to enforce our terms, defend against claims and protect the rights, property or safety of SCALIBIT, our Customers and/or the public as required and/or permitted by law.
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To comply with any laws, regulations or valid governmental or legal demands for such data, including in response to any criminal, civil, or administrative process, discovery request, subpoena, court order, writ, or other demand by authorities, private-party litigants, or other persons or entities that we believe to have the legal authority to obtain such data;
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To protect ourselves, our business partners and customers, or the general public. For example, we may, where appropriate or required, disclose personal data to law enforcement in the event that a suspected or confirmed crime;
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In connection with the potential or actual sale of our company or any of our assets, or those of any affiliated company, in which case personal data held by us about our users may be one of the transferred assets; and
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To the extent permitted by law and as described herein, we may share limited identifying information with advertising and analytics partners, subject to any required consents and respecting any required opt-in or opt-out rights provided by applicable laws.
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To comply with your instructions - We may share your information with third parties with your explicit consent or at your direction. We will not, however, sell, rent, share or otherwise disclose personal data for commercial purposes in any way that is contrary to the commitments made in this Privacy Notice.
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We also may use the services of third-party service providers for reviews (such as Trustpilot, etc.) to collect your feedback and/or review regarding our Services, their performance, our overall service quality and/or your experience with us and our interaction. In this case your name, email, chat or ticket ID, or other reference data will be shared with such third-party service providers, and they will process your data under their own privacy policies and practices.
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If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Service and other agreements; or to protect the rights, property, or safety of SCALIBIT, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
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We will also share your information to the extent necessary to comply with ICANN or any ccTLD rules, regulations and policies when you register a domain name with us.
We engage with a range of trusted third party contractors and suppliers who will provide services to us in the context of any of the purposes described above or elsewhere in this Privacy Notice. Whenever we engage with third party service providers, we undertake appropriate due diligence and we impose contractual obligations to ensure that any personal data shared with them is appropriately protected (including in the context of any international transfer of data), including that it can only ever be used by the third party service provider for the purposes of the provision of services to us.
Where appropriate, we will limit sharing of your personal data in accordance with the choices you have provided us and applicable law.
8. DOMAIN REGISTRATION DATA IN THE PUBLIC WHOIS
To register a domain name, you must provide certain personal information including:
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Contact Information: Your name, address, phone number, and email address.
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Identity Verification: Some registries may also require you to provide additional documentation to verify your identity, such as a government issued ID or passport.
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Additional Contact Point: Some registries may require you to provide one or more additional contact points, who will be responsible for e.g. administrative or technical aspects of the domain registration.
Your Personal Data will be used for the following purposes:
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Verifying your identity and contact information
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Billing and invoicing for the domain registration
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Providing customer support and assistance
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Communicating important information about the domain registration and renewal
The domain Registrar as the entity responsible for managing the registration of domain names, is responsible for collecting and storing your Personal Data in accordance with applicable laws and regulations. They may share the Personal Data with other Registrars in order to register a domain. The domain Registry, as the entity responsible for maintaining the database of registered domain names, will receive your Personal Data. The Registry uses this information to maintain accurate and up-to-date records of the registered domain names, and to ensure compliance with relevant laws and regulations. The Registrar and Registry may also be required to share your Personal Data with ICANN (Internet Corporation for Assigned Names and Numbers) as a part of the compliance process with ICANN's policies.
The details of the Registry providing specific extensions can be found at https://www.iana.org/domains/root/db - the 'Root Zone Database'.
The Root Zone Database represents the delegation details of top-level domains (TLDs) which are classified as either generic (for example '.com') or at country-code level (for example '.uk','.de','.nl','.tr'). The Registry or Registrar which we contract with to register the domains may publish your Personal Data in the online directory known as the WHOIS, unless you have previously purchased a Domain (Whois) Privacy service from us.
9. COMMUNICATIONS FROM SCALIBIT
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Welcome Emails and General Correspondence. We send a welcoming email to the email address associated with the account a user has created to verify the users password and username. This process is designed to prevent e-mail addresses from being used without permission in the creation of a SCALIBIT account. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive some of these types of communications. Please see our opt-out options below.
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Site and Service Updates. We send the user website and service announcement updates. Users are not permitted to unsubscribe from service announcements, which contain important information about the website and/or service. We may communicate with users to provide services that users request or to discuss issues relating to their account.
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Surveys & Contests. From time-to-time our website requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and, as such, the user has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).
10. MARKETING COMMUNICATIONS
Where lawful to do so, and subject to your consent where required, we may communicate with you by e-mail, including to inform you about our products and services. If you wish to opt-out of receiving marketing communications, please use the 'unsubscribe' link provided in our emails. If you are a subscriber to our Services, we may send you periodic announcements including the details of our existing and new programs. You may opt out of these announcements by filling out the form at https://www.scalibit.com/contact-us/ or by clicking the opt-out link at the bottom of such emails. If you opt out of marketing emails, you may still receive administrative or system emails and other notices specifically related to your Account.
11. DATA PROCESSİNG AND TRANSFERS
When you use or interact with any of our Services, you consent to the data processing, sharing, transferring and uses of your information as outlined in this Privacy Notice, which will only be done when necessary for the performance of our contract with you, when we have your consent to do so, or subject to the appropriate standard contractual clauses. Regardless of the country where you reside, you acknowledge that you are directly transferring your data to us in our Türkiye based servers and agree to processing within the Türkiye, where SCALIBIT processes its data. In addition, you authorize us to transfer, process, store and use your information in countries other than your own in accordance with this Privacy Notice and to provide you with Services. Some of these countries may not have the same data protection safeguards as the country where you reside. By using our Services, you consent to us transferring information about you to these countries.
Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.
12. DATA PROTECTION LAWS
SCALIBIT complies with applicable data protection laws, including but not limited to:
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Türkiye The Personal Data Protection Law (KVKK)
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California Consumer Privacy Act (CCPA)
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The European Union's General Data Protection Regulation (GDPR)
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Personal Data Protection Act (PDPA) in Singapore
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The Indian Information Technology Act, 2000
13. TÜRKİYE-SPECIFIC PRIVACY RIGHTS (KVKK)
SCALIBIT.COM INFORMATION ON THE LAW ABOUT PROTECTION OF PERSONAL DATAs
At SCALIBIT, we prioritize the confidentiality and security of your personal data. This Privacy Notice outlines how we process personal data in compliance with Türkiye’s Law No. 6698 on the Protection of Personal Data (KVKK), which safeguards individuals’ rights to privacy and data protection.
(A) Legitimate Bases for Processing
Personal Data and other relevant legislations. As Data Supervisor, we can process your personal data for the following purposes:
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Negotiating, concluding and executing Contracts,
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Presenting products and services,
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Customizing the products and services provided in line with the demands; upgrading and improving the products and services in accordance with customer needs and legal and technical developments,
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Identifying users in the system based on the products and services provided,
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Providing call center and remote support services, monitoring the numbers and contents of calls,
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Communicating the new or existing products and services, managing the sales and marketing activities,
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Conducting market researches,
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Creating statistics and analyzing usages,
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Paying, collecting and selecting the method of collection of product, service and maintenance charges,
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Establishing contact/communication with the relevant individuals,
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Managing the business relationships with the cooperation partners, suppliers, resellers and service providers,
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Submitting reports in line with cooperation,
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Assessing the business partnership application process of resellers,
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Developing commercial strategies and making the plans of the Company,
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Contacting the relevant individuals to conduct satisfaction measurement surveys for the SCALIBIT,
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Creating records on participants of the events/trainings organized by the SCALIBIT and issuing their certificates/participant documents,
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Managing judicial/administrative processes, giving responses to the requests received from public authorities and organizations, fulfilling legal obligations in accordance with legal regulations and resolving legal disputes,
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To enforce our Terms of Service, Anti-Spam Policy, Use Policy (AUP) or any other applicable policies,
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TTo protect our operations or those of our affiliates and ensure safety of the Site, SCALIBIT confidential and proprietary information, and SCALIBIT employees,
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To manage, protect against and investigate fraud, risk exposure, claims and other liabilities, including but not limited to violation of our contract terms or laws or regulations,
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To comply with applicable law and legal process, and to respond to requests from public and/or government authorities,
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Managing investor relationships,
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If the Company conducts a merger or demerger transaction or it is transferred partly or fully; ensuring the consequences arising from such legal transaction,
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Introducing Company employees, Natural Person Resellers/Clients and Authorized Officers of Resellers/Clients in social media posts,
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Conducting job interviews, assessing job applications,
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Establishing, managing and terminating employment relationship/contract,
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Enabling Company employees to benefit from the primary and secondary rights arising from employment contracts and assessing their performances and activities,
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Opening user account and providing internal ID and meal card for employees,
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Arranging the transportation of Company employees, monitoring the pool cars of the Company,
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Creating participant’s records, if an individual attends an event on behalf of the Company,
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Creating training participation and certification records for employees,
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Creating and following up visitor records,
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Ensuring the internal and environmental security of the Company, its website and applications,
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Conducting website usage analysis,
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To fulfil our legal obligations, such as compliance with court orders, orders/requests or other documents issued by competent authorities, applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject.
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To prevent, detect, investigate, and address actual or suspected fraud, violation of law or our Terms, claims and other liabilities, or any threat of physical or financial harm to u, our staff or any other individuals or entities; and
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As may be otherwise disclosed at the time of collection.
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As Required By Law and Similar Disclosures. We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request including requests made by public authorities to meet national security or law enforcement requirements; (ii) enforce this Privacy Notice and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
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Creating personal data inventory,
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Assessing and responding to all questions, requests, suggestions, complaints and applications received in writing, orally or electronically, including those related to personal data.
(B) Method and Legal Reason for Collection of Personal Data
SCALIBIT may collect personal data in writing, orally or electronically such as through websites, social media channels and electronic mail as well as during the promotion activities and meetings organized by our Company, in order to operate more efficiently and provide you with the best experience.
Our data collection process may be executed through i) Website, e-mail, digital channels of third parties including recruitment portals or software; ii) contracts, applications, forms, call centers, remote support, sales and marketing department, cookies at the Websites, business cards and telephone etc.; or iii) face-to-face meetings and interviews with the Data Owner.
Your personal data may be also processed and disclosed under the personal data processing conditions and purposes specified in the Article 5 and 6 of the Law on Protection of Personal Data and for the legal reasons and purposes described in the Article 1 of this information text.
(C) Disclosure of Personal Information
We may disclose personal data about Site visitors, users of our Services, or our suppliers or customers as permitted or required by law, and for the following business purposes:
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To satisfy any laws, regulations, or governmental or legal requests for such data,
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As necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service, Acceptable Use Policy (AUP) or other user policies,
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To protect ourselves, our subscribers, and the general public. We specifically reserve the right to disclose any and all information (including personal data) to law enforcement in the event that a crime is committed, is suspected, or if we are compelled to do so by lawful criminal, civil, or administrative process, discovery requests, subpoenas, court orders, writs, or reasonable request of authorities or persons with the reasonable power to obtain such process.
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To cooperate with law enforcement authorities, private-party litigants, and others seeking information about our end users to the extent required by applicable law. Examples of such cooperation include lawful criminal, civil, or administrative process, discovery requests, subpoenas, court orders, writs, or reasonable request of authorities or persons with the reasonable power to obtain such process,
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In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings)
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To comply with any laws, regulations or valid governmental or legal demands for such data, including in response to any criminal, civil, or administrative process, discovery request, subpoena, court order, writ, or other demand by authorities, private-party litigants, or other persons or entities that we believe to have the legal authority to obtain such data;
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In connection with certain essential purposes described above (e.g., to comply with legal obligations).
(D) Transfer of Personal Data
We can transfer your personal data to the following individuals and entities for the above-mentioned purposes under the KVKK and other legislations:
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Companies and representatives to which we grant authorization to act for and on behalf of us,
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Supervisory and regulatory authorities, relevant public authorities and similar organizations as well as individuals or entities authorized in accordance with the provisions of the Turkish Commercial Law and other relevant legislations and legally-authorized public and/or private law legal entities, being limited to the purposes requested by them according to their legal authorizations,
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Business partners, suppliers and contractors, banks, credit risk and financial organizations and other natural or legal entities, for the designated purposes,
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Third parties that provide us with consulting services including but not limited to tax and similar consultants, mandatory individuals, authorities, organizations and inspectors in relation with the legal monitoring processes, and domestic and overseas business partners, third party service providers and authorized individuals and entities in connection with the above-mentioned purposes.
For more information about the mechanism under which your personal data may be subject to Cross-Border Transfers, please contact us at kvkk@scalibit.com.
(E) Exercising Your Privacy Rights
In relation with your personal data in accordance with the Article 11 of the Law on Protection of Personal Data, you, as personal data owner, are entitled:
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To know whether your personal data has been processed or not,
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If your personal data has been processed, to ask for information about processing of such data,
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To know the purpose of processing your personal data and to know whether such data is used in accordance with the purpose
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To know the third parties inland or abroad, to whom such personal data has been disclosed,
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If your personal data has been processed incompletely or wrongly, to ask for correction of it,
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To ask for deletion or disposal of your personal data, although your personal data has been processed in accordance with the provisions stipulated in the Law on Protection of Personal Data and the other relevant laws, but the reasons that require processing of your personal data have disappeared; and to ask for providing information to third parties, to whom such personal data has been disclosed, in connection with such deletion or disposal,
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To object to the occurrence of any negative results about data owner through analysis of your processed data exclusively by automatic systems,
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To ask for the indemnification of the loss suffered due to the processing of your personal data in violation of the law.
Please contact us as provided at https://scalibit.com/legal/kvkk-turkiye-privacy-notice or https://scalibit.com/contact-us if you wish to exercise any of your rights, or if you have any inquiries or complaints regarding the processing of your personal data.
14. CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
You can view SCALIBIT, California Consumer Privacy Act Addendum via the link below.
*California Consumer Privacy Act
As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel at scalibit.com
15. US STATE-SPECIFIC PRIVACY RIGHTS
(A) State specific Privacy Policies are outlined in the US States Privacy Notice
This Section is provided specifically for California, Virginia, Connecticut, Colorado, Delaware, Utah, Iowa, Indiana, Tennessee, Oregon, Montana, and Texas. In addition to the disclosures provided in this Privacy Notice, (if you are a resident after January 1, 2024) you can exercise certain additional rights regarding your Personal data:
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You may request a copy of the following:
(1) the categories of personal data we collected about you;
(2) the categories of sources from which the personal data is collected;
(3) the business or commercial purpose for collecting or selling (if applicable) the personal data;
(4) the categories of third parties with whom we shared personal data, and the categories of personal data shared; and
(5) the specific pieces of your personal data that we have collected, used, disclosed, or sold. -
You may request that we (and our service providers) correct your personal data if it is inaccurate or delete your personal data. Note that deletion requests are subject to certain limitations, for example, we may retain personal data as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, to process transactions and facilitate customer requests, and for certain other internal business purposes described in this Notice.
If you have an Account with us, you may access and change certain personal data (such as profile and transaction information) directly through your Account after logging in to the Services. Otherwise, to request a copy of personal data we have collected about you, to request a correction of your information, or to request that the your information be deleted, please contact us as provided at https://www.scalibit.com/contact-us/. You may authorize another person (your “agent”) to submit a request on your behalf the same way. Shortly after you (or your agent) submit a request, we will check our records for matching information and contact you (via email at the email address provided during submission of your request) with instructions on how to verify the request before we fulfill it. We will aim to complete your requests as soon as reasonably practicable and consistent with any applicable laws. Note that you can access and update Account information, or opt out of email marketing, as provided above.
You also have the right at any time to opt out of (i) selling or sharing of your personal data to third parties, and (ii) targeted advertising through third parties. We do not transfer your personal data to third parties in exchange for money but information may be shared with certain third party advertising partners for our targeted advertising purposes, specifically, limited identifying information may be shared with such partners through targeting cookies or other means.
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You can click on the “Cookies” link in our website footer to opt-out of third party targeting cookies. As noted above, we also endeavor to process GPC signals from web browsers by automatically opting-out such visitors from third party targeting cookies, although GPC technology is not fully developed and it is not yet supported by all browsers.
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Other than with respect to such targeting cookies, you can contact us at https://www.scalibit.com/contact-us/ as provided above to exercise your opt-out rights.
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Right to opt-out from sale of personal data (for US residents only*): If you are a US resident, you have the right to opt-out from the sale of your personal data. Although we do not sell your personal data (as defined in the applicable US privacy laws), you may submit a request and/or direct a query you may have related to the sale of personal data at any time via email to privacy@scalibit.com.
Privacy laws may provide you with other opt-out rights which are inapplicable to us. In particular, we do not engage in impactful profiling activities with respect to Users, and we do not collect, use or disclose sensitive personal data (such as government identification number, precise geolocation, financial account credentials, etc.) except for the specific purpose(s) that you provide it.
We may not, and will not, discriminate against any individual for exercising their privacy rights, including those provided by the applicable privacy laws. Please note that we may otherwise continue to share your personal data with our affiliates and service providers, and as otherwise directed by you, for the purposes described in this Notice.
If we deny a privacy request, you may appeal the decision to us at the contact information provided below. To the extent possible, please describe the basis for your appeal and if there is any specific personal data that concern you. We will endeavor to provide a prompt response.
(B) Residents of California Only
This Section is provided specifically for California residents.
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Financial Incentives. We do not generally provide a loyalty program or other financial incentive in return for the collection or use of personal data. On some occasions we may engage in a limited-time marketing event, promotional offer or discount on fees that includes a registration or other collection of personal data, and we will disclose the benefits and terms of that promotion at the time of collection.
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Privacy rights requests for non-customers.
- California privacy rights apply to all individuals (not just website visitors or Registered Users), including job applicants, current and former employees, contractors and business partners. Job applicants may provide contact information and resume-related information (e.g., past education and experience) as well as complete relevant background checks. Employees receive internal privacy disclosure relevant to them. Contractors and business partners provide business contact information and payment- related information as necessary to facilitate a prospective or actual business relation. Due to the nature of these relationships, the precise collection and use of personal data can vary.
- All such individuals who are California residents can request additional information about our privacy practices with respect to their information, as well as make the access, deletion, correction and opt-out requests described above, by contacting us at privacy@scalibit.com. Please provide sufficient information that we can identify you, and be aware that we may employ a more extensive authentication process to verify your identity before responding to your request. -
Do Not Track. Do Not Track (DNT) is a privacy preference you can set in most browsers but there is no standard interpretation or practice for responding to DNT signals (see https://allaboutdnt.com/ for more information), and we therefore handle all user information consistent with this Notice. We do endeavor to support browser GPC signals as discussed above.
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Direct Marketing. We do not share personal data such as your contact information with third parties for their own direct marketing purposes.
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California Minors. As stated above, our Services are intended for a general audience and not directed toward children or those who cannot enter into binding Terms with us. In the event a California resident under the age of 18 has posted information to a public-facing forum we offer, the individual may contact us as directed below to request that we remove or anonymize such content to the extent required by California law.
(C) Nevada Residents
Please note that we do not sell personal data as defined by Nevada law (Nevada Revised Statutes, Chapter 603A, Section 1.6), but you can submit a request to us as directed below regarding the sale of such information.
16. COMPLIANCE WITH THE EU GENERAL DATA PROTECTION REGULATION (GDPR)
According to the requirements of the General Data Protection Regulation (EU) 2016/679 of The European Parliament and of The Council of 27 April 2016 which repealed the EU Data Protection Directive 95/46/EC SCALIBIT takes all the possible technical and organizational measures acknowledged by the applicable law in the Data protection field to protect any data we may store, operate or process about our clients.
16.1. How do we store and protect our clients` personal information
Your information collected through SCALIBIT Services may be stored and processed in the Türkiye, United States or any other country that SCALIBIT operates in. SCALIBIT ensures that all cross-border data transfers comply with applicable data protection laws. We use Standard Contractual Clauses (SCCs) and other safeguards to protect your personal data when transferred internationally. SCALIBIT does not transfer your information to a country or jurisdiction that does not have the same high requirements for data protection as the laws of your jurisdiction.
All information we collect is stored online on servers owned and operated by SCALIBIT. We take appropriate precautions to prevent your personal information from being disclosed to third parties, which include the following steps:
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a) The servers we store your personal information on are located in datacenter facilities with high security standards which include physical ID check for access, 24/7/365 onsite personnel and video control.
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b) The servers we use for storing personal information require a certain type of authentication and have security measures in place to avoid 3rd party unauthorized access.
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c) All staff members of SCALIBIT who have access to your personal information have signed non-disclosure agreements not to use your information except for the purposes of performing their job.
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d) SCALIBIT is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to SCALIBIT services or guarantee that your information on SCALIBIT services may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as username and password) on our order form or client area, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage is 100% secure though. Therefore, we cannot guarantee its absolute security. If you have any questions about the security of your personal information please contact us. We use an outside platform, and a credit card processing company to bill you if you purchase services. These companies do not retain, share, store or use personally identifiable information for any other purposes.
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e) For EU customers, SCALIBIT complies with the EU General Data Protection Regulation as set by the European Union regarding the collection, use and retention of personal data.
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f) We use your information, given by you – other that client data – to operate, maintain, enhance and provide all features of the service you requested and to provide support to you in regards to the service. We process client data solely in accordance with the directions provided by applicable client or user.
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g) We respect you privacy rights and provide you with reasonable access to the personal data you may have provided through your use of the services. If you wish to access or amend any personal data that we hold about you, or to request that we delete any information about you that we have obtained through the use of our services, you may contact us at any time as set forth in the “Contact us” page on our website. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct or delete your account information at any time from your client area. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable amount of time, we may retain all information you submit for prevention of fraud, abuse or other legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.
16.2. You may decline to provide some personal information to us, in which case we may not be able to provide some of the features of the service.
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h) We only retain the personal data collected from a user for as long as the account is active or otherwise for a limited period of time as long as we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law. We will retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
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i) SCALIBIT does not own, control or direct the use of any of the client’s data stored or processed through the use of our services. Only the user is entitled to access, retrieve and direct the use of such client data. SCALIBIT is unaware of what client data is actually being stored or made available by a client of the service and does not access directly such client data except as authorized by the client, or as necessary to provide the services to the client as requested.
Because SCALIBIT does not collect or determine the use of any personal data contained in the client data and because it does not determine the purposes for which such personal data is collected nor its use, SCALIBIT is not acting in the capacity of data controller in terms of the General Data Protection Regulation and does not have the associated responsibilities under EU law SCALIBIT is responsible only for Hosting according to art. 14 of the DIRECTIVE 2000/31/EC Of The European Parliament And Of The Council of 8 June 2000. SCALIBIT should be considered only as a processor on behalf of its clients as to any client data containing personal information that is subject to the requirements of GDPR. The client is the data controller under the Regulation for any client data containing personal information, meaning that such party controls the manner such personal data is collected and used as well as determination of the purposes and means of the processing of such personal data.
SCALIBIT is not responsible for the content of the personal data contained in the client data or other information stored on its servers at the discretion of the client nor is SCALIBIT responsible for the manner in which the client collects, handles, distributes or otherwise processes such personal information.
17. HOW TO ACCESS OR MODIFY YOUR INFORMATION
We offer our Registered Users the ability to access or modify a lot of personal by logging into your Account and going to your profile page. If you need further assistance for such changes, please contact our Customer Service Department as directed at https://www.scalibit.com/contact-us/.
If you reside in certain America States or international jurisdictions, you may be entitled to exercise additional rights with respect to your personal data.
For more information, please see the following pages:
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Türkiye The Personal Data Protection Law (KVKK)
https://scalibit.com/legal/kvkk-turkiye-privacy-notice -
US States Privacy Notice
https://scalibit.com/legal/us-privacy-notice -
California Consumer Privacy Act (CCPA)
https://scalibit.com/legal/ccpa-privacy-notice -
General Data Protection Regulation (GDPR)
https://scalibit.com/legal/eea-gdpr-privacy-notice
18. YOUR RIGHTS
Under the privacy laws including but not limited to CCPA, GDPR, KVKK and PDPA, and privacy laws of other countries where SCALIBIT and its vendors and third-party associates provide services you have certain rights regarding your personal information. You have the right to access your personal information and receive a copy of it. The right to correct or update your personal information. The right to request deletion of your personal information, subject to certain exceptions. The right to object to the processing of your personal information and the right to withdraw your consent to our processing of your personal information.
To exercise these rights, please contact us at privacy@scalibit.com. SCALIBIT will respond to your request within 30 days.
19. INTERNATIONAL NOTICES
This section is specifically intended for individuals residing outside of the United States (“US”). This includes residents of the European Economic Area ("EEA") including the European Union ("EU"), the United Kingdom ("UK"), Türkiye, Switzerland and other relevant jurisdictions with respect to privacy and data protection laws applicable to us.
(A) Legitimate Bases for Processing
Where required by law, all processing of personal data is justified by a legally-recognized basis for processing. In the majority of cases, processing will be justified on one or more of the following bases for processing:
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The processing is necessary to perform a contract with you (such as if you subscribe to our Services) or take steps to enter into a contract at your request (such as to fulfill an order), or to provide product information you have requested;
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The processing is necessary for us to comply with a relevant legal obligation, such as keeping accounting records;
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To provide, administer, maintain and secure the Services (including our network, information systems and the server functionality operated by us) and fulfill our obligations under the applicable agreements and terms, including to administer any promotions (co)organised and/or sponsored by us or any of the companies part of SCALIBIT. In such cases the legal basis for the data processing is the performance of a contract and compliance with a legal obligation.
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To maintain and secure our Site, network, information systems and the server functionality operated by us, including but not limited to investigating and preventing fraudulent transactions, unauthorised access to the Services and other illegal activities, to address any queries, to enforce our terms, to defend against claims and protect the rights, property or safety of SCALIBIT, to notify you for any Service-related matters, to invite you (via separate email or during our interaction with you via any of our communication channels) to give your feedback and/or review regarding the quality of our Services and/or your experience with us and our interaction, to improve and/or develop the Services for the benefit of our Customers, and for statistical purposes. In such cases the legal basis for the data processing is our legitimate interest.
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To fulfil our legal obligations, such as compliance with court orders, orders/requests or other documents issued by competent authorities, applicable legislation, etc. In such cases the legal basis for the data processing is the compliance with a legal obligation to which we are subject.
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The processing is in our legitimate interests, which are not overridden by your interests and fundamental rights. Our legitimate interests are to use subscriber, website user, supplier and customer data to reasonably and responsibly conduct and develop our business activities without abusing any privacy interests or rights of such individuals; and
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In some instances, we rely on your consent to our processing (at times as a secondary basis for processing in an abundance of caution).
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To promote our brand and Services, including to send marketing communication, newsletters, surveys, monitor and analyse activities for advertising purposes etc. In such cases the legal basis for the data processing is your consent. The consent to such marketing communication is voluntary and can be revoked at any time. The revocation can take place in the settings in the Customer account or via the unsubscribe link in every such marketing email sent by us.
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For other purposes which may not fall under the scope of the above-mentioned purposes we will obtain your consent.
If you are residing in a country governed by privacy laws under which consent is the only or most appropriate legal basis for processing personal data, your acceptance of this Privacy Notice or your use of our Site and/or Services, or your communication with us (as the case may be) will be considered your consent to the processing of your personal data for the purposes detailed herein.
(B) Transfer of Personal Data
If you are in the EEA/EU, the UK, Switzerland or another jurisdiction that has imposed specific legal requirements regarding the lawful transfer of personal data from that jurisdiction to another country (e.g., the US), to the extent that we engage in such a transfer of your personal data (a “Cross-Border Transfer”) we will take steps to ensure that such Cross-Border Transfer satisfies applicable legal requirements. In particular:
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If we transfer personal data to a jurisdiction deemed by relevant regulatory authorities to provide adequate protection for personal data, we will rely on such adequacy decision, as applicable; and
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If we transfer personal data to a jurisdiction that is not recognized under such an adequacy decision, we will take steps to conduct the Cross-Border Transfer using other legally-valid mechanisms, such as by entering into data transfer agreements with standard contractual clauses ("SCCs") among our affiliates and with relevant service providers, in any necessary supplementary safeguards. We currently rely on SCCs for Cross-Border Transfers to the US, and are monitoring evolving laws and regulatory developments to assess if and when alternative or supplemental measures are available or necessary.
For more information about the mechanism under which your personal data may be subject to Cross-Border Transfers, please contact us at privacy@scalibit.com.
(C) Exercising Your Privacy Rights
Residents of certain jurisdictions are entitled to exercise certain rights under privacy laws applicable to their personal data. The rights described below are, for example, applicable to residents of the EEA/EU, Switzerland, UK, Türkiye and other jurisdictions with laws similar to GDPR.
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Right to withdraw consent - to the extent we rely on consent for the collection, use or disclosure of your personal data, you have the right to withdraw your consent at any time. For example, if you wish to opt-out of receiving electronic marketing communications, you can change available settings in your Account, use the 'unsubscribe' link in our emails, or contact us directly.
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Right of access, rectification, and erasure - you have the right to request access to and obtain a copy of your personal data that we maintain, to request correction of any inaccurate data about you, or request the deletion of your personal data. We will fulfill these rights consistent with legal requirements and guidance as to our obligations. Note that in many respects you can access and correct much of your personal data directly by logging into your Account.
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Data portability - o the extent we rely (as the legal basis for processing) upon your consent, or our processing is necessary to perform a prospective or actual contract with you , and personal data is processed by automatic means, you have the right to receive the personal data which we received in a structured, commonly-used and machine-readable format, that can be transmitted to another party where technically feasible.
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Right to restriction of processing - you have the right to restrict our processing of your personal data where: you contest the accuracy of the personal data, until we have taken sufficient steps to correct or verify its accuracy;
- Where the processing is unlawful but you do not want us to erase the personal data;
- Where we no longer need your personal data for the purposes of processing, but you require such personal data for the establishment, exercise or defense of legal claims; or
- Where you have objected to processing justified on legitimate interest grounds (see below), pending verification as to whether we have compelling legitimate grounds to continue processing.
- Where your personal data is subject to restriction we will only process it with your consent or for the establishment, exercise or defense of legal claims. -
Lodge a complaint - You also have the right to lodge a complaint with the supervisory authority where you reside, work or where alleged infringement occurred, if you consider that the processing of your personal data infringes applicable law.
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Right to object to processing (including profiling) based on legitimate interest grounds - where we are relying upon legitimate interests to process personal data, you have the right to object to that processing. If you object, we must stop that processing unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or we need to process the personal data for the establishment, exercise or defense of legal claims. Where we rely upon legitimate interest as a basis for processing we believe that we can demonstrate such compelling legitimate grounds, but we will consider requests in this regard on an individual basis.
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Right to object to direct marketing (including profiling) - you have the right to object to our use of your personal data (including profiling) for direct marketing purposes, such as when we use your personal data to invite you to our promotional events
Please contact us as provided at https://www.scalibit.com/contact-us/ if you wish to exercise any of your rights, or if you have any inquiries or complaints regarding the processing of your personal data.
20- INTERNATIONAL DATA TRANSFERS
As a global web hosting company, SCALIBIT may need to transfer your personal data outside of your country of residence to servers located in other countries. Such transfers will be conducted in accordance with applicable data protection laws.
In the course of our business operations and for the delivery of the Services we may transfer personal data around the world (including but not limited to the EU, EEA, Switzerland, UK, USA, Canada, Türkiye, Australia, Singapore etc.) where we and/or the third parties, specified in Section 7. above, use data centers, facilities and/or maintain data processing operations.
In particular, if you are located in the European Union or European Economic Area, SCALIBIT will ensure that any international transfer of your personal data is compliant with the EU's General Data Protection Regulation (GDPR). This may involve the use of standard contractual clauses approved by the European Commission or other appropriate safeguards.
By using SCALIBIT services, you consent to the transfer of your personal data as described in this section. If you have any questions or concerns about the transfer of your personal data, please contact us using the information provided at the end of this Privacy Notice.
- Transfers between the UK and the EU/EEA
When transferring personal data from the UK to the EU/EEA we rely on the data adequacy granted to the EU/EEA by the UK government. For data that flows from the EU/EEA to the UK we rely on the adequacy decisions of the European Commission in relation to the UK. This means that the EU and the UK have both determined each region’s data protection laws to be sufficiently robust to ensure data can safely flow between the UK and the EU/EEA.
- Transfers outside the UK and the EU/EEA
In the event that we transfer personal data from the EU/EEA and/or the UK, we will use the appropriate transfer mechanisms to ensure that the transfer is in compliance with applicable data protection legislation. Such mechanism shall be transferring the personal data: (i) to a recipient in a country covered by the UK adequacy regulations; or (ii) to a recipient that has executed the Standard Contractual Clauses, approved by the European Commission (when the data subject is located in the EU/EEA) or the International Data Transfer Agreement, issued by the competent authority in the UK (when the data subject is located in the UK).
In all cases we will ensure that we have provided appropriate and proportional technical and organisational data protection and cybersecurity risk mitigation measures, as well as we have performed the appropriate risk assessments when transferring your personal data outside the EU/EEA and the UK.
21. SECURITY MEASURES
We maintain commercially-reasonable security measures designed to protect the transmission and storage of personal data, and ensure the integrity and security of our network and systems . This can include technical measures like encryption and firewalls, and organizational measures like security policies and procedures. Nevertheless, we cannot guarantee that our security measures will prove effective in all instances, such as due to sophisticated cyber-attacks. We will make any legally required disclosures in the event of any compromise of your personal data, and to the extent the law allows us to provide such notification via e-mail or conspicuous posting on the Services, you agree to accept notice in that form.
We use Secure Sockets Layer (SSL) protocol to encrypt the information you enter on our Site in order to protect its security during transmission to and from our Site. When storing information, we protect its security by encrypting critical data. Access to this information is severely restricted, logged and reviewed periodically. When we collect credit card data and payments (we do not store full credit card numbers and CVV codes), the credit card data is subject to tokenization and strong security measures applied by our payment processors in accordance with the PCI DSS requirements.
We maintain physical, logical, electronic and procedural safeguards when collecting, storing and disclosing personal data. Our security procedures require us in some cases to request proof of identity before disclosing personal data to you.
To protect against unauthorised access to your account and information, we implement session management, strong authentication requirements, login expiration mechanisms and the option of using 2-factor authentication for Client Area access. Authentication data is encrypted. As an additional safety measure, we ask you to sign out when you finish using your account and your computer.
Although we take appropriate technical and organisational measures to maintain the safety and security of your personal data against loss, theft and unauthorised use, access or modification, please note that no transmission of information over the Internet is completely secure. Consequently, please note that we cannot fully guarantee the security of any personal data that you transfer over the Internet to us.
22. SERVER DATA
SCALIBIT provides services that include acting as an Dedicated Server Services Provider, a Colocation Services Provider, a Managed Services Provider, and a Cloud Services Provider to customers. When providing these services, we do not determine the purposes and/or means of processing any private data that our customers may store or transmit via those services. When providing these services, SCALIBIT is acting only as a channel for data owned and handled by third parties. Each individual SCALIBIT customer determines the sensitivity of their data, identifies the appropriate methods to secure and protect that data, and may request SCALIBIT to assist, when applicable, in protecting that data.
SCALIBIT does not store customer passwords or private SSH keys and has no access to customers’ server data.
23. USERNAMES AND PASSWORDS
Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of our site, you are responsible for keeping this username and password confidential. We ask you not to share this information with anyone.
24. YOUR RESPONSIBILITY
You are responsible for the security of the login information, such as usernames and passwords, which give you access to your private information maintained by SCALIBIT. Make sure you keep login information in a safe place and do not share it with others.
Note that key-loggers, viruses, or other surveillance devices can intercept login information on the computers from which you access our Services, so you should take precautions regarding such devices, especially from public computers. In addition, you should always log out from any relevant Services when you are not actively using them.
25. RETENTION OF PERSONAL DATA
We apply a general rule of keeping personal data only for as long as required to fulfill the purposes for which it was collected including (i) to provide you with our products and services, such as to maintain Account records while active and after termination for the purposes described above, and (ii) as reasonably as necessary for legal, tax and accounting requirements, or if required to do so by a legal process, legal authority, or other governmental entity having authority to make the request, for so long as required.
Since we need to comply with applicable regulations in regard to retention of personal information related to contractual agreements, provision of Services, financial, billing, invoicing operations, tax calculations etc., a versioned copy of your order, payment and billing documentation may be stored for a period of 10 years after the termination of your Customer account. Your personal data is deleted automatically by our systems in accordance with these retention periods.
With respect to marketing (absent other bases for collection or use), we endeavor to only retain personal data for 18 months after your last request for service or we engage in some other form of contact.
26. THIRD-PARTY LINKS
This Notice applies solely to personal data collected by our Services or in the course of our business activities. The Services may contain links to third party websites or services (including social media platforms). SCALIBIT does not control nor is responsible for the privacy practices of those third parties and we encourage you to review the privacy policies of these third parties before using their websites or services.
You may see us promoted by other businesses on various websites, web pages, social media and other platforms. Please note that we do not always have complete information about where our brand may be displayed or promoted, and if you believe that we are featured in venues that are inappropriate or offensive, please contact us.
27. CHILDREN
The Services are not intended for use by children under the age of 18 or anyone not of legal age to enter into the binding Terms with us, and SCALIBIT does not knowingly collect, store, share or use the personal data of children under 18 years as a controller. If you are under the age of 18, you may not use the Services or provide any personal data to us. If anyone reports to us that we received personal data concerning any children under the age of 18 we will endeavor to promptly delete all such personal data.
28. JOB APPLICANTS AND OTHER NON-USERS
Job applicants provide us with personal data as part of an employment application and review process that includes information like the applicant’s name, email, address and the contents of a resume and cover letter. We generally use this information to evaluate the individual for employment with us. Job applicants may provide additional information such as for routine background checks performed by a third party provider of such services. Other individuals we interact with may likewise provide us with contact information or other personal data in connection with our perspective, current or former relationship. We may provide more detailed privacy disclosures and request specific consent to use personal data from any such individuals at the time of collection, and you may exercise privacy rights afforded to you under applicable laws, such as the rights described above.
29. PERSONAL DATA MANAGED BY OUR CLIENTS
We use the term "Client" to describe a customer of SCALIBIT and to whom we provide our services under the terms of our contractual relationship.
Our Clients use the services to host, transmit or process data to our hosting platform and this information may include Personal Data that allows their own customers to be identified. We refer to this type of data as "Client Customer Data".
We only have a business or contractual relationship with our Clients and have no direct relationship with the individuals categorised as Client Customer Data.
We do not collect, view or share Client Customer Data except as outlined in the terms of our contractual agreement with the Client (the Service Agreement), or, in exceptional circumstances as required by law or by order of a court. Nothing contained in this Privacy Notice shall alter specific terms of service applicable to the Service Agreement.
In line with the Service Agreement, our Clients retain responsibility for compliance with relevant data protection legislation, which includes setting standards and maintaining security standards to ensure the security of all data they upload to our platform which may include Client Customer Data. The security, including encryption of data prior to transmission to our network and confidentiality of their accounts and access to our platform, remains the responsibility at all times of our Clients.
To find out how Client Customer Data is collected, stored and processed by the Client (including information on how to gain access to and/or to make changes to Client Personal Data) please contact the Client directly, or refer to the applicable Client Privacy Notice for more information. Any enquiries received, or requests made, relating to Client Customer Data will be passed to the Client at the earliest opportunity.
Because SCALIBIT does not collect or determine the use of any personal data contained in the client data and because it does not determine the purposes for which such personal data is collected nor its use, SCALIBIT is not acting in the capacity of data controller in terms of the General Data Protection Regulation and does not have the associated responsibilities under EU law SCALIBIT is responsible only for Hosting according to art. 14 of the DIRECTIVE 2000/31/EC Of The European Parliament And Of The Council of 8 June 2000. SCALIBIT should be considered only as a processor on behalf of its clients as to any client data containing personal information that is subject to the requirements of GDPR. The client is the data controller under the Regulation for any client data containing personal information, meaning that such party controls the manner such personal data is collected and used as well as determination of the purposes and means of the processing of such personal data.
SCALIBIT is not responsible for the content of the personal data contained in the client data or other information stored on its servers at the discretion of the client nor is SCALIBIT responsible for the manner in which the client collects, handles, distributes or otherwise processes such personal information.
30. LEGAL DİSCLOSURE
SCALIBIT, its affiliates, trusted partners, and sponsors may be required to disclose or process any personal information we collect in order to comply with legal, regulatory, and law-enforcement requests (like court orders or for taxes), especially to protect SCALIBIT, our customers, or the public.
31. CHANGES TO THIS NOTICE
SCALIBIT reserves the right to modify this Privacy Notice at any time, and such modifications shall be effective immediately upon posting on our SCALIBIT website. Your continued use of our SCALIBIT website after any changes to the Privacy Notice indicates your acceptance of the updated Privacy Notice. SCALIBIT encourages you to review this Privacy Notice periodically to stay informed about how SCALIBIT is protecting your information. Moreover, SCALIBIT may update you about the changes and modifications in the service agreement via email.
SCALIBIT assumes no answerability or responsibility if you won’t get notification emails because of the incorrect email address. That’s why SCALIBIT recommends you keep your shopper account information updated. SCALIBIT also has a right to terminate, your services upon a violation or breach of any of the clauses of the agreement.
32. ADDITIONAL DISCLOSURES
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Türkiye The Personal Data Protection Law (KVKK)
https://scalibit.com/legal/kvkk-turkiye-privacy-notice -
US States Privacy Notice
https://scalibit.com/legal/us-privacy-notice -
California Consumer Privacy Act (CCPA)
https://scalibit.com/legal/ccpa-privacy-notice -
General Data Protection Regulation (GDPR)
https://scalibit.com/legal/eea-gdpr-privacy-notice -
Cookies Policy
https://scalibit.com/legal/cookie-policy
33. CONTACT INFORMATION
If you have any questions in relation to this Notice or you wish to exercise any of your rights, please contact us as directed at https://www.scalibit.com/contact-us/.
SCALIBIT.COM (SCALIBIT TECHNOLOGY)
privacy@scalibit.com
Mitues Global Teknolojiler Veri Merkezi Hizmetleri Tic. Ltd. Şti.
Address: Yakuplu Mah. Hürriyet Bulvarı, Skyport Plaza, No: 1, Kat: 3, D.No: 64-65
PK:34520 Beylikdüzü / Istanbul - Türkiye
Tel: +90 850 885 0 114
E-posta: privacy@scalibit.com