Effective Date: March 1, 2025

SCALIBIT PRIVACY

Why Customer Privacy Matters To SCALIBIT.COM

The customer’s right to privacy is of great importance to SCALIBIT. SCALIBIT recognizes that when a customer chooses to provide SCALIBIT with personal information and data, the customer places confidence in our ability to handle customer privacy in a responsible manner.

SCALIBIT Acting As Data Controller

SCALIBIT acts as data controller for you as our customer, and for any personal information you provide upon registering to and using our service. We have the responsibility as data controller for this information.

We refer to our Privacy Notice for info on our collection and use of your personal data.

SCALIBIT Acting As Data Processor

If you store personal information on our servers SCALIBIT will act as data processor for this information. As our customer, you are the data controller for this data and will need a Data Processor Agreement (DPA) with us.

Here you can find our Data Processing Agreement which will apply to all our customers in the European Union that are using us to process personal data.

Together with our updated privacy policies, this will be the foundation you need when processing personal data on our systems.

This Customer Data Processing Agreement reflects the requirements of the European Data Protection Regulation (“GDPR”) as it comes into effect on May 25, 2018. SCALIBIT´s products and services offered in State of California, the European Union, the European Economic Area and/or its member states, Switzerland and/or the United Kingdom and Türkiye are GDPR ready.

Note that if you only use our services for processing of personal data for purely personal or household activities and you are a natural individual then the EU Privacy Regulation does not apply to you and you do not need a DPA.

SCALIBIT’s Role for Specific Services

For Virtual Machines (VPS Hosting, VDS Hosting, Dedicated Cloud Servers), Cloud Services (Cloud Hosting, Cloud Servers, Cloud Backup), Cloud Compute (Standard Performance, High Performance, High Frequency), Optimized Cloud Compute (General Purpose, CPU Optimized, Memory Optimized, Storage Optimized), and Dedicated Servers, SCALIBIT acts solely as an infrastructure provider. SCALIBIT does not have access to or control over the data hosted on the servers and does not assume the role of a Data Processor under GDPR for such services. The Customer retains full administrative control and responsibility over the hosted data.

However, for managed services or support interactions, SCALIBIT may temporarily act as a Data Processor, in which case our Data Processing Agreement applies.

Note: If you are using SCALIBIT’s Virtual Machines (VPS Hosting, VDS Hosting, Dedicated Cloud Servers), Cloud Services (Cloud Hosting, Cloud Servers, Cloud Backup), Cloud Compute (Standard Performance, High Performance, High Frequency), Optimized Cloud Compute (General Purpose, CPU Optimized, Memory Optimized, Storage Optimized), or Dedicated Servers for storing or processing personal data, SCALIBIT only provides the infrastructure. You are fully responsible for compliance with GDPR or any applicable data protection regulation as the Data Controller.

We Encourage You To Keep Your Personal Details Updated

To ensure uninterrupted service, we strongly recommend keeping your contact details, such as your email address and phone number, up to date. You can easily update your personal details via your SCALIBIT control panel. SCALIBIT assumes no liability for communication issues caused by outdated or incorrect contact information.

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SCALIBIT is a global technology company providing cloud solutions, advanced compute, dedicated server services, and infrastructure — from virtual machines to data center deployments, across the Americas, Europe, Asia-Pacific, Australia, and Africa.

We accept credit and debit cards, digital wallets, local payment methods, bank transfers, and Bitcoin.

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